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What service process does the company have?

Date: 2021-03-29 14:05:55
 I. Positive communication at the early stage:

Reply to inquiry → send photos of company qualification → invite factory inspection → update quotation in time → keep track

II. Medium-term win-win cooperation:

Contract → deposit to prepare goods → loading and shipping → production follow up

III. Real-time cargo tracking:

Since the forwarder takes a copy of the bill of lading → inform the ship has sailed → balance payment charged → telex release of the bill of lading

IV. Regular return visit at later stage:

Search customer feedback → make summary → assign improvement plan → follow up service


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